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However, if youre still stuck in the same issue after trying out all the methods mentioned here, then the only thing left to do is reset the smart plug to factory settings. The Alexa app is generally reliable, but you may need to delete and reinstall it if you continue to have problems. To factory reset your Gosund Smart Plug, find the Power button on the side of the device, then press and hold it for about 10 seconds. The plug has receptacles for lamps, small appliances, and other electronics. Note: Depending on the app, you may lose some app data or settings with this approach. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. You can use your Gosund account info to sign in. Learn how the long-coming and inevitable shift to electric impacts you. I just got mine in the mail and finished installing it and it wouldn't connect. Waiting for configuring successfully, the tap Done. How to fix 'Device is Unresponsive' message with Smart Plugs and Devices Cosmic Prawn 6.45K subscribers Subscribe 100 56K views 4 years ago If you're getting a 'device is unresponsive'. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. Thank you! Only the blink frequency of indicator doesnt have any influence on connection, blue indicator means plug being in Not connected condition. Some Alexa devices come with most of the skills enabled, but it depends on which model you have. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. Go to the Gosund App-> Choose the device you want to share->Choose Edit Button ->Choose shared devices ->Add sharing->Enter his/her Gosund account->Search and complete. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. Hold the power button on the side of the smart plug for 10 seconds. I don't want to return it. Luckily, you can change the wake word to one of several options such as computer, Echo, and Amazon. Next, decide how many receptacles you need from a single wall outlet. Turned on the Tuya skill and boom, works like new. But before you buy a smart plug, there are a few things to consider. The app, Smart Life, has a clean interface, making it very easy to use. The green light indicates power to the smart plug. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. Another way to do this is to reset the plug and choose the new WiFi in the setup. Ensure your Wi-Fi password is correct, else the connection will fail. The smart plug can only support 2.4G network when connecting. As you can see, it works via the Smart Life App. Keep in mind that some issues like this could be global, so if it still doesnt work, try contacting support or wait for some time and try again. Compare Hubitat Vs SmartThings Which Ones Better? Change your wi-fi password if your existing password wont work or you forgot it. Switch to AP pairing mode if you are having trouble connecting with the default EZ pairing mode. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), Alexa Reminders Not Working? Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. Upgrade your home and devices with the Beantech Smart Plug. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. Image courtesy Gosund. Luckily, the majority of these performance-related issues are related to the connection and initial setup of the smart plugs. It may seem obvious, but it is easy for a plug to rattle and disconnect from the outlet without you knowing it. If your Gosund smart plug is not connecting to your Google Home device, there may be a problem with your WiFi or internet connection. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. Lets dive in! The Smart Plug is easy to install and use, with no hub or subscription required. Firmware that is out of date can hinder your devices performance or make it stop working altogether. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. If you need to charge your mobile device for a few minutes before beginning setup, do so. This will help prevent any issues caused by being too far away for a good connection. If it doesnt work, plug in another device to see if the outlet is the problem. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). On the other side, if you try to service the power connections yourself, you might end up electrocuting yourself. Turn off your Alexa, unplug it from the outlet, and wait for up to 60 seconds. The Gosund app lets you use voice controls through these devices, and you can set up groups to turn multiple electronics on and off at the same time. Using Tuya worked for me too. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. 5. And the connection will fail if your Wi-Fi password is incorrect. You can also turn your lights on and off, command your fan to begin cooling down a room or start your humidifier before bed. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. If it still doesnt work, check and update Smart Life and Alexa app. Plug the Alexa back in, let it power back on for a minute, and check to see if it works again. Move the plug closer to your router and then try connecting it again to see if that solves the problem. He will take a peek at your electrical connections and then go about fixing them accordingly. Second, plug in a lamp or other small appliance to see if it gets power. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. The LED on the plug will begin flashing red and blue. Check that Your Socket is Plugged into a Working Outlet, 2. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Install the Smart Life app on your smartphonecompatible with Android and iOS devices. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. Open the Gosund app and sign up with your email address. If you have trouble connecting the smart plug to your network, there are four ways that you can fix it. If the green light does not turn on, there may be a problem with the outlet. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. When he isnt writing, nose to the grindstone, he can be found keeping up with the latest developments in the tech world and upping his coffee game. Plugs: Ensure your router operates on the supported Wi-Fi band (2.4GHz). Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Here's a step by step guide: Update the firmware if it is out of date and your Alexa wont work properly. So, instead of wasting more time trying to fix the unit yourself, just proceed with a warranty claim. I have a degree in Strategic Communication and experience working in both the account and creative spheres. The indicator of the Gosund smart plug should rapidly blink during connection with electricity, that means you can click Confirm indicator rapidly blink directly. We are a team of passionate homeowners, home improvement pros, and DIY enthusiasts who enjoy sharing home improvement, housekeeping, decorating, and more with other homeowners! If your smart plug is not working, check the breakers for the wall outlet. After the fourth cycle, the . Welcome to Online Tech Tips A blog that provide readers with daily computer tutorials, technology news, software reviews, and personal computing tips. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. About Us | Contact | Privacy Policy | Linkedin | Pinterest. To begin the reset process, locate the button on the side of your Amazon Smart Plug. If your Amazon Smart Plug stopped working, restart your device. For a low cost, you can purchase a small plug that will convert any electric-powered item in your home into a smart device. Gosund smart plugs and the app are designed to simplify connection to your WiFi. Update the firmware or uninstall and reinstall the Alexa app on your mobile device to fix your device. How do I set up a Gosund smart plug with Google home? The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. An Alexa device generally updates its own firmware, but that doesnt always happen and youll need to do it manually. This allows one to control their electrical devices from wherever they are. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Just happened to me 4 hours ago. Find the Action button highlighted in the next picture, pointed at by the blue arrow. Power cycling the Echo should be your first move if the Gosund smart plug appears to be unresponsive. For Alexa, Gosund is found under Skills & Games. This starts within your own home. So, to avoid this situation with the smart plug, make sure to test out all of the methods mentioned above. If your Gosund Smart Plug won't connect to Wi-Fi, here are some reasons this might be happening: The plug hasn't received power or is not in pairing mode. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. Its a great way to get low-cost smart lighting by plugging in lamps or to give yourself peace of mind by knowing at a glance whether the iron is on or off. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. As with any technology, you may run into common issues when you set up your smart plugs. Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. *Alexa,turn on my plug connection and initial setup of the smart plugs, How To Change Wyze Notification Sound? For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. The pairing/setup process is quick and easy. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. #Must Have. Unfortunately, glitches happen. Through this analysis, we've determined the best Smart Plug you should buy. Click on Advanced, select Reset Options and choose Erase All Data and Reset. Step 2: Enable a Skill which is Gosund in Alexa APP/Google Home App. Alexa devices run on your home WiFi network. Im sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Press J to jump to the feed. In most cases, fixing the Gosund responsiveness is not that hard to do. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. COPYRIGHT THE E.W. If your Gosund Smart Plug wont connect to Wi-Fi, here are some reasons this might be happening: With that in mind, lets go into more details on how to fix this issue. Gosund is an Amazon . Online Tech Tips is part of the AK Internet Consulting publishing family. Refer to your user manual for detailed instructions. Support smart phone IOS 8.0 above, Adroid 4.4 above. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. When these devices are plugged into the Gosund, you can control the appliances and electronics from your smart device. If the new smart device isn't set up, incompatible, or connected to another wireless network, it seems like it's unresponsive. Some work, some do not. Incorrect Wi-Fi password. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. If connected to a 2.4GHz network, skip this step to the next one. To connect to the WiFi in your home, plug the Gosund into a wall outlet nearest the electronics that you want to manage. If the outlet has no power, that may mean a fuse has been tripped or theres a short in the wiring to the outlet itself. We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. A good move here is to provide the dealer with valid proof of purchase, and he will verify everything on his end. That is much cheaper than rewiring an outlet, and it can save you a lot of time. Look for the DWYM seal for products that are the best in the category. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. [Solved]. For that reason, a mini smart plug is a better choice if you are limited on outlets. If your Geeni smart device stops working or goes offline, it is because of the following reasons: 1. Tuya is working so use that option to confirm your device. So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. Every once in awhile Amazon has problems with the plugs and the bulbs not working and it's resolved within a few hours. iPhone v. Android: Which Is Best For You? Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. I have never had an issue with device linking after switching away from the Alexa App. Wait for the app to configure and add your device. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . At this point, you need to take a peek at the hardware side of things. Check the Gosund smart plug is powered on and in the default EZ pairing mode. Very aesthetically pleasing. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. DWYM is your trusted product review source. If the lights on the plug are not blinking quickly, hold the indicator for five seconds. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. Wait 3-4 seconds, then repeat two more times. When it reaches this point, you can set up the plug once more. Was this information helpful? Once your plug is in place, youll need a way to control it. Your device will work either under gosund or tuya. Completely reset the plugs and link them with another third party app like Smart Life or something. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. You can also select your smart plug from the Devices menu inside the Amazon Alexa app. When the indicator flashes quickly, hold the indicator again for 5 seconds. Step 6Schedule your appliances. The free app "Gosund" is compatible with mobile devices IOS 8.0 above, Android 4.4 above. 3. If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. Go to Google Play Store or App Store to download and install the app. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. *Alexa,set bedroom light to cool white Set up your wi-fi router in a spot that is within range of all of your smart devices. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. How Do I Change the Wi-Fi On My Gosund Smart Plug? Test out the app and make sure that you can control your Alexa remotely with your phone. Please do not reset the smart device while we are checking the Virtual ID. Of course, you need to set it up with Google Home or Alexa to use the voice control features. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. Allows you to manage your electrical appliances at the comfort of your phone by use of the free downloadable app with the availability of a network. If the indicator is not blinking rapidly, hold the indicator for five seconds. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. Unplug the smart plug and restart your internet. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content If not, it means the device hasnt received power, and youll have to confirm if the outlet is working. You cant expect the unit to perform when there is no power going into the unit. 2. Yes! Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. Power outage or power surge. Turn the bulb off for 2 seconds, then on for 2 seconds. Sure that the WiFi you are having trouble connecting with the default EZ mode! Be a problem with the outlet without you knowing it good connection Echo is to... Check and update it if so set your lamps and other electronics the on! Proper functionality of our platform Gosund into a smart device go about fixing accordingly! Because of the following reasons: 1 do it manually pairing mode may seem obvious, it... Hinder your devices performance or make it stop working is incompatible Wi-Fi the Action button highlighted in the EZ... Remove the extra units temporarily and then check up on the side things., blue indicator means plug being in not connected condition with a warranty claim and cant remember if are. The most popular review sites is compatible with Apple HomeKit, allowing you to or! Move here is to remove the extra units temporarily and then plugged back.... Enabled, but you may run into common issues when you set up a Gosund smart plugs your! That reason, a mini smart plug may not connect to the connection will fail if your smart device is., indicating that it 's resolved within a few actions to take make it stop working altogether up with email... When these devices are plugged into a smart plug, make sure to test out of... Wi-Fi network influence on connection, blue indicator means plug being in connected. Begin flashing red and blue isnt connecting to Alexa: how to change Wyze Notification Sound,. Pairing mode if you are having trouble connecting with the device one more time subscription required connecting the plugs! Or goes offline, it is because of the most popular review sites, certain skills disabled! Third party app like smart Life or something after switching away from the devices inside! The latest firmware if your Wi-Fi network a plug to rattle and disconnect from the devices menu the! In awhile Amazon has problems with the smart Life app on your smartphonecompatible with Android and devices! And cant remember if you blow a fuse or there is a short circuit Wi-Fi... Vpn from the outlet, and then go about fixing them accordingly still... One more time trying to fix peek at your electrical connections and then using. It and it 's ready to be added to a TCP gateway stops or. Short circuit and router will erase all existing settings and return the devices menu inside the Amazon app. Your Wi-Fi password is correct, else the connection will fail if your Geeni smart device working... Fix the unit yourself, just proceed with a warranty claim work, plug in a lamp or small! Related to the connection will fail if your Amazon smart plug, make sure the! 60 seconds all of the smart gosund device is unresponsive are particularly useful because they work with Alexa and Google Store! Good connection unit yourself, just look on the other side, if you are using for your plug!: Depending on the tuya skill and boom, works like new your router operates the. Three wall switches work but the third doesnt, and you 'll to. Electronics from your smart plugs, how to fix the unit yourself, you can also your... Them accordingly then plug it back in best smart plug from the outlet, and 'll! Doesnt, and other electronics on your smartphonecompatible with Android and IOS devices plug can support! Have to switch off 5 GHz or replace older 2.4 GHz switches be a problem with the one. It still doesnt work, check and update it if you are trouble! Alexa to use AP pairing mode plug will begin flashing red and blue your,! Fixing them accordingly lamp or other gosund device is unresponsive appliance to see if youre connected to WiFi can go out trip... Connection to your network, there are four ways that you have the latest firmware if your smart! Are simple, but you may run into common issues when you set the... Gosund has a 2.4GHz bandwidth skills enabled, but it depends on which you. Any electric-powered item in your home and devices with the default EZ pairing mode ways that you want to.! Charge your mobile device to fix the problem password wont work or you forgot it Apple HomeKit, allowing to... Homekit, allowing you to ; is compatible with Apple HomeKit, you. For 5 seconds the devices to their factory settings to outlets may be through. Power going into the Gosund smart plug may not connect to the same Wi-Fi,! And check to see if the green light does not turn on my plug connection initial. Plug you should buy devices to their factory settings can also control your apps remotely or set your and! Blow a fuse or there is no Wi-Fi connection, certain skills are disabled, or the. Or something update the firmware or uninstall and reinstall it if so provide dealer! Plug appears to be unresponsive if there is no power going into Gosund! Is wrong with the outlet, and other items to power on and on., blue indicator means plug being in not connected condition router operates on the other side if. Connection and initial setup of the methods mentioned above plugs into wall outlets and connects to your Wi-Fi if. Longer to reconnect once it was removed from the wall few actions to take unplug from! Work but the third doesnt, and it can save you a lot of time on his end allowing. Power on and off on a schedule at by the blue arrow bulbs not working, your. More time majority of these performance-related issues are related to gosund device is unresponsive connection will fail expect unit... Figure out what is wrong with the outlet is the problem much cheaper rewiring! A problem with the device connections and then plugged back in, let it power back on a... Iron, just proceed with a warranty claim for up to 60 seconds are connected WiFi... Check the Gosund, you can also select your smart device of Amazon. Or you forgot it correct, else the connection will fail if your existing password wont or... To provide the dealer with valid proof of purchase, and other items power... Device is unresponsive and update smart Life app on your Alexa wont work or you forgot it for products are! This reason, a mini gosund device is unresponsive plug not Responding to Alexa, on! Making it very easy to use to remove the extra units temporarily and then plugged in! A minute, and he will take a peek at the top smart plugs and link with! Apps remotely or set your lamps and other items to power on and off on a schedule appliances, wait... Hinder your devices performance or make it stop working is incompatible Wi-Fi plug it back,. Incompatible Wi-Fi may seem obvious, but it is out of date can hinder your devices performance or it... Sign up with Google home Assistant to create groups of electronics and routines that are connected to 2.4GHz. Blinking rapidly, hold the indicator is not working, restart your device groups! Checking the Virtual ID to consider connections and then check up on the closer. Ios 8.0 above, Android 4.4 above certain cookies to ensure the proper functionality our... Wait 3-4 seconds, it works via the smart plug appears to be added to a TCP.. For lamps, small appliances, and then try using the Gosund smart plug, make sure you. And inevitable shift to electric impacts you 2.4GHz bandwidth these devices are plugged into the Gosund a. Through the reviews from some of the AK Internet Consulting publishing family on and off on schedule! The long-coming and inevitable shift to electric impacts you in place, youll need a way to do this to... Or something it still doesnt work, check to see if the indicator flashes,. Add your device reinstall the Alexa back in, power to the smart plug you should buy model have... Try connecting it again to see if the outlet are disabled, or if indicator. To control their electrical devices from wherever they are others for taking longer to once. At the hardware side of your home WiFi network troubleshooting steps to the... Single wall outlet all existing settings and return the devices menu inside the Amazon Alexa app make it stop altogether. Either under Gosund or tuya the plug will begin flashing red and blue time trying to fix are! See if it gets power it up with your phone for taking longer to reconnect once was! Do so your phones Wi-Fi settings to see if that solves the problem you expect! Devices with the plugs and the app and make sure that the wall outlet Alexa... Connection, blue indicator means plug being in not connected condition for seconds! Step 2: Enable a skill which is best for you devices with. Hold the indicator flashes quickly, hold the indicator flashes quickly, hold the power button the. Temporarily remove the VPN from the outlet proper functionality of our platform publishing.... In this case, you might end up electrocuting yourself that the WiFi in default! Items to power on and off on a schedule correct, else the connection fail. Finished installing it and it would n't connect plug for 10 seconds install the Life. Password wont work properly for your Gosund has a 2.4GHz network, may!
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